FAQ’S

Job Seekers

How do I create a profile as a job seeker?

Sign up on the platform by clicking on the “Register” button, fill in your details, and upload your CV to start searching for jobs.

Is it free to apply for jobs on Supra Careers?

Yes, you can search and apply for jobs for free by creating a profile on our platform.

What is included in the Premium Job Seeker package?

For RWF 20,000 per annum, the Premium package offers CV review services, access to exclusive job-hunting support, and training to boost your career.

How do I improve my chances of landing a job?

You can take advantage of our individual courses starting at RWF 2,000, designed to help you build the skills needed to stand out to employers.

Can Supra Careers help me with finding a job?

Yes, with a Premium account, we actively hunt for job opportunities tailored to your experience and support you while you’re employed for up to a year.

What kind of jobs are available on Supra Careers?

We focus on roles within the hospitality and MICE sectors, including hotels, event management, food services, and more.

What support do I receive after getting hired?

Premium members receive ongoing support throughout their first year of employment to help with any work-related challenges.

Can I get feedback on my CV?

Yes, we offer free resume feedback for all users, and Premium members receive expert makeovers to help improve their CV.

How do I know if my application was successful?

Once you apply for a job, you can track the status of your application via your job seeker dashboard.

What if I encounter technical issues while using the site?

You can contact us via chat or email, and we will respond within 24-48 hours to resolve any issues.

Employers

How do I create a company profile on Supra Careers?

To create a company profile, simply sign up as an employer, fill in your company details, upload a square logo, and provide a description along with your location.

What types of job postings are available?

You can choose between Pay-as-you-go job postings (RWF 10,000 per job), or opt for our Premium package, which allows unlimited job postings for RWF 100,000 per year.

Can I edit or delete a job listing after posting it?

Yes, you can edit or remove job listings anytime through your employer dashboard.

What is the Deluxe package, and how does it help me find candidates?

The Deluxe package lets you post jobs for free while we filter and present you with top candidates for RWF 35,000 per job.

Are there any guidelines for adding job listings?

We recommend including clear job descriptions, location, and salary range to attract qualified candidates.

How does Supra Careers help in finding the right candidate?

You can access all applicants directly through Pay-as-you-go or Premium packages, or let us handle the candidate filtering and provide you with the top candidates through the Deluxe package.

Can Supra Careers assist with job postings on my behalf?

Yes, with the Premium package, we can post jobs on your behalf, ensuring accuracy and a wide reach.

How do I access job seeker profiles?

You can browse through all candidates’ profiles and CVs when you subscribe to the Premium package or use the Pay-as-you-go option.

What support is available if I face technical issues?

You can chat with our team or email us, and we will respond within 24-48 hours.

Can I upgrade my plan after posting jobs?

Yes, you can upgrade from Pay-as-you-go to Premium or Deluxe packages at any time to enjoy additional benefits.